How do you check a used car's accident record and mileage?

A step-by-step way to verify accident records by plate and VIN, and to trace mileage history through inspection and service records.

Ekspertiz atölyesinde lifte kaldırılmış otomobilin çamurluğuna boya ölçüm cihazı tutan teknisyen ve elinde ruhsatla bekleyen alıcı.

Short answer

Get the registration photo and note the plate, VIN and document serial number. Have the owner log in to e-Devlet and run the SBM (TRAMER) damage query in front of you. For mileage, compare TÜVTÜRK inspection records with authorised service work orders, and confirm any conflict at an independent inspection centre.

What you need

The vehicle's licence plate
The chassis (VIN) number
A photo of the vehicle registration document and its serial number
A phone or computer the seller can use to log in to e-Devlet
An appointment at an independent vehicle inspection centre

Step by step

01

Collect the registration details

Ask the seller for a clear photo of the vehicle registration document. The plate, chassis (VIN) and document serial number are needed for every query that follows. If the name on the document does not match the seller's ID, ask whether there is a notarised power of attorney.

02

Run the damage query on e-Devlet

On e-Devlet, type "hasar" into the search box and open the vehicle damage and repair query listed under the Insurance Information and Monitoring Center (SBM). The service only works with the owner's own login, so ask the seller to open the screen while you are present and read the report together.

03

Read the damage report line by line

The screen lists damages reported to insurers, the damage type, and which parts were replaced or repaired. Note any "ağır hasar" (severe damage) or "pert" (write-off) entries and the repaired areas. Then inspect exactly those areas on the car, checking paint finish and panel gaps.

04

Build the mileage history from inspections

Use the TÜVTÜRK vehicle inspection query on e-Devlet or the inspection lookup at tuvturk.com.tr. With the plate and the registration document serial number you can see the odometer reading recorded at each inspection. Check that the figures rise in order over time.

05

Request the authorised service history

Call the brand's authorised service with the chassis number and ask for the service history and work-order records. Each visit lists the odometer reading at the time. If any value conflicts with the inspection records, treat it as a sign of odometer tampering.

06

Confirm everything at an independent inspection

Book a full inspection at a centre holding a TSE service competence certificate. They measure paint thickness, check bodywork and the chassis, and read fault codes and mileage over OBD. Get the report in writing before you agree to buy.

07

Check liens, seizures and debts

Before the notary appointment, run the e-Devlet queries for vehicle pledges, seizures and annotations, plus traffic fines. A car with a clean damage record can still be pledged or seized, which blocks the transfer. Check outstanding motor vehicle tax as well.

08

Put your findings to the seller in writing

Ask the seller about every mismatch between the damage record, inspection mileage and inspection report, and keep the answers in messages. If an inconsistency cannot be explained, walk away rather than using it as a bargaining chip; the official record is what counts.

Ad — in-article responsive

Tips

Service names on e-Devlet change from time to time. If you cannot find one, search for the institution name (SBM, TÜVTÜRK) and browse its service list.
The damage query only shows records reported to insurers. Repairs paid in cash never appear, so a physical inspection is essential.
Write the inspection mileage and service mileage side by side. If the increase is out of sequence, odometer tampering becomes likely.
Choose the inspection centre yourself instead of using the one the seller recommends.
Save timestamped screenshots of every query result; in a dispute they may be the only evidence you hold.

Watch out

A clean damage record does not prove the car has never been in an accident. Crashes repaired in cash without an insurance claim show up in no query, and the odometer may have been wound back. Trusting the screen alone and skipping the physical check and independent inspection is the most common mistake.

Frequently asked questions

+Can I query someone else's car from my own e-Devlet account?

No. The damage record query only runs under the owner's own login, so you need to ask the seller to run it while you watch.

+Whose data does the damage query show?

It shows TRAMER records held by the Insurance Information and Monitoring Center (SBM), meaning damage and repair information reported to insurance companies.

+Where can I see official mileage figures?

The most reliable official trail is the odometer readings in TÜVTÜRK inspection records. Authorised service work orders also record mileage and are useful for comparison.

+Should I buy a car recorded as a write-off?

You can, but the record goes on the registration document, the value drops and insurance terms change. Have the chassis and load-bearing parts checked before deciding.

+Does an inspection report replace the damage record?

No, they measure different things. The record shows what was reported to insurers; the inspection shows the car's physical condition today. Use both together.

Sources and verification

Last verified: 13 Eylül 2026. tell us. Procedures, institutions and service names refer to Turkey (e-Devlet, SBM/TRAMER, TÜVTÜRK).

This content is for information only; for official procedures the relevant institution’s current announcements take precedence. Details: disclaimer.

N?
Nasıl Yapabilir? Editör Ekibi

Resmî kaynak esaslı, her yayında iki editör onayından geçen rehberler. Our editorial principles →